Privacy Policy

Information Collected

Urban Edge collects information you provide directly when requesting an estimate or sending a message, including:

• Name
• Phone number
• Email address
• City or project location
• Project details you choose to share

Basic technical information is also collected automatically when you visit the site, such as browser type, device type, pages visited, and approximate location based on IP address.

How Information Is Used

Information submitted through the site is used only to:

• Respond to estimate requests and inquiries
• Schedule consultations and project work
• Provide quotes, invoices, and project updates
• Improve the website and understand how visitors use it

Urban Edge does not sell, rent, or trade your personal information to anyone.

Forms and Spam Protection

Contact forms on this site are processed through a third-party form service, and are protected by Google reCAPTCHA to prevent automated spam submissions. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

Cookies and Analytics

This site uses cookies and similar technologies to keep the site working properly and to measure traffic. Analytics and advertising tools — including Google Analytics, Google Ads, and the Meta (Facebook) Pixel — may collect anonymized usage data to help measure the performance of ads and improve the site.

You can disable cookies in your browser settings at any time. Some parts of the site may not function as expected if cookies are turned off.

Third-Party Services

Urban Edge uses trusted third-party services to operate the business, including website hosting, email, quoting and invoicing software, and advertising platforms. These providers only receive the information needed to perform their function and are not permitted to use it for unrelated purposes.

This site may link to other websites. Urban Edge is not responsible for the privacy practices or content of those sites.

Text Messages and Calls

If you provide a phone number, Urban Edge may contact you by phone or text about your estimate or project. Message and data rates may apply. You can opt out of text communication at any time by replying STOP or letting Matt know directly.

Data Retention and Security

Project and customer records are retained as long as needed for business, accounting, warranty, and legal purposes. Reasonable safeguards are used to protect your information, though no method of transmission over the internet is completely secure.

Your Choices

You may request a copy of the personal information Urban Edge holds about you, ask that it be corrected, or ask that it be deleted, subject to any records that must be kept for tax or legal reasons. To make a request, use the contact information below.

Children's Privacy

This website is intended for adults. Urban Edge does not knowingly collect personal information from anyone under 18. If you believe a child has submitted information through this site, please reach out and it will be removed.

Changes to This Policy

This policy may be updated from time to time. Any changes will be posted on this page with a revised "last updated" date.